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Baggage Operations Coordinator

A Day in the life of...

A Baggage Operations Coordinator (BOC) is a shift work role that provides 24/7 coverage, ensuring WSI’s baggage operations run safely and efficiently without affecting the on-time departure of aircraft.  

The BOC oversees the planning and allocation of baggage system resources by the BHS Operations and maintenance contractor, making necessary adjustments as required.  

Entry Requirements

  • 3-5 years previous experience in either warehouse distribution systems coordination, parcel freight sortation systems control or airport baggage systems operations 
  • Highly effective planning skills 
  • Focus and safe and efficient work methods 
  • Strong attention to detail 
  • Strong written and verbal communication skills 
  • The ability to build strong working relationships with both internal and external stakeholders 
  • Outstanding problem-solving skills and the ability to foresee potential issues 
  • The ability to apply lessons learned from previous incidents and effectively apply improvements to operations to minimise the impact of incident reoccurrence 
  • Data analysis and data model interrogation skills to identify trends, inefficiencies and opportunities for operational improvement 
  • Experience working with complex computer systems and ability to learn new systems  
  • Excellent interpersonal skills with the ability to build strong working relationships 
  • NSW Drivers Licence and ability to obtain an Authority to Drive Airside (ADA) 
  • Ability to obtain an Aviation Security Identification Card (ASIC) 
  • Senior First Aid Certificate 

Study Pathways

  • AVI30319 Certificate III in Aviation (Ground Operations and Service)